I was thinking about the Lambert book this week and reflecting on what she calls the internal and external mutual influences. There has to be a mutual, almost, reciprocal, understanding. The leader learns from the follower and the follower learns from the leader.
The concept applies to internal and external stakeholders as well.
According to Lambert:
Emerging leaders would (good)
· Communicate with the internal and external stakeholders
· Accept more relationships with the external stakeholders
· React to the external stakeholders in a compliant or protective mode
· Allow stakeholders to exaggerate the sense of uncertainty, instability, and urgency in the organization
Practicing leaders would (better)
· Create transactional relationships with stakeholders
· Work collaboratively with stakeholders to identify needs and concerns without regard to organizational goals or resources
· Manage the stakeholders rather than consider them part of the team
Integrating leaders would (best)
· Build reciprocal relationships with stakeholders to support mutual awareness and learning that leads to meeting the needs of all people and the organization
· Actively engage and influence the stakeholders to generate knowledge, resources, and support for continuous improvement of organizational goals and processes
This means I need to change, and, in turn, the organization will change. And when the organization changes, it impacts me so I change. And the continuous improvement cycle continues . . . Kirk
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